We have a strict non-smoking policy in any of our rooms or communal areas. Events, parties or additional guests/visitors are not permitted. We also now offer pet friendly stays – check out our pet policy.

Check-in online before you arrive! Our quick and easy online check-in is required at all our properties so all you have to do is pick up your key on arrival.

Check-in is from 3pm (15:00) and check-out is before 11am (11:00), or 12pm for members (subject to availability).

We offer the flexibility to extend your check-out time by up to 4 hours (or 3 hours if you've opted for 12pm check-out). This is subject to availability, and is charged per hour.

As an aparthotel, we want you to enjoy all the freedom, space and flexibility of having your own place to stay. Your apartment is your space to live, relax and settle in, so we leave you to enjoy it your way. We don’t provide daily housekeeping, but you’ll find everything you need to keep things fresh and tidy throughout your stay.

Staying 1–6 nights?

There’s no scheduled clean during your stay. Cleaning supplies, bin bags and fresh towels are provided in your apartment, so you can keep things just the way you like them. If you'd like a full refresh, including fresh linen and towels, our reception team can arrange an additional clean for a small charge.

Staying 7 nights or more?

We’ll carry out a full clean of your apartment on day 4 of your stay, including fresh bed linen and towels, and every 7 days after that.

Need extra towels, supplies or anything else? Our reception team are always happy to help.